Making tech human.

I'm Shan Shen, a principal product designer at Custom Ink. I lead experiences in the E-commerce space to empower communities and lifelong relationships.

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Trusted by teams

I partner with diverse and compassionate minds across tech industries, seamlessly bridging gaps to innovate in telecommunications, retail, and transportation services.

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Case studies

You probably don't know the creator behind the scene, but the odds are you might have experienced a product I designed.

Lyft Premium Support for Drivers
Driving experience with support automation for digital wellbeing
Wish Marketplace
A new self-service merchant experience to connect with 100M consumers
BlueJeans Video Meetings
A video conferencing experience that's better than being there
Wish Promotion Codes
A Hackathon winner project to help merchants pass savings to consumers
Sky Solutions Flights
A one-stop web platform for booking domestic business flights
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Creative Snippets

Join me for rapid interface & graphic designs on Dribbble.

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Medium Blogs

I write on Medium.com to make creative thinking accessible.

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 Shan Shen

© 2023. With love & coffee ❤️☕